Welcome to RezzRockz.ca (the "Website"). At RezzRockz, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines the types of personal information we collect when you use our website and how we use, share, and protect that information. By accessing or using the Website, you agree to the terms of this Privacy Policy.

1.1. Personal Information:
We may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, postal address, and phone number when you:

- Register an account on our Website.
- Make a purchase.
- Subscribe to our newsletters or promotional emails.
- Contact our customer support.
- Participate in surveys, contests, or other promotions.

1.2. Non-Personal Information:
We also collect non-personal information automatically when you use our Website, such as your IP address, browser type, operating system, and browsing behavior through the use of cookies and other tracking technologies. This information is used to improve our services and enhance your experience on our Website.

We use the information we collect for various purposes, including but not limited to:

2.1. Providing Services:

- Processing and fulfilling your orders.
- Managing your account.
- Sending order confirmations and shipping updates.

2.2. Communications:

- Sending you promotional emails, newsletters, and offers.
- Responding to your inquiries and customer service requests.
- Sending important updates related to your account or our services.

2.5. Improving User Experience:

- Customizing and personalizing your experience on our Website.
- Analyzing user behavior to improve our Website's functionality and content.
- Conducting market research and surveys to enhance our products and services.

2.4. Legal Compliance:

- Complying with legal obligations and regulations.

We may share your personal information with third parties in the following circumstances:

3.1. Service Providers:
We may share your information with third-party service providers who help us operate our Website, process transactions, and provide services to you. These service providers are obligated to protect your information and may only use it for the purposes specified by us.

3.2. Legal Compliance:
We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.

3.3. Business Transactions:
If we are involved in a merger, acquisition, sale of assets, or other business transactions, your information may be transferred as part of that transaction.

You have certain rights regarding your personal information, including:

4.1. Access and Correction:
You can access and update your personal information by logging into your account on our Website.

4.2. Opt-Out:
You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails. Please note that even if you opt out of marketing communications, we may still send you transactional or service-related messages.

4.3. Cookies:
You can manage your cookie preferences through your browser settings.

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.

Our Website is not intended for people under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with their personal information, please contact us, and we will take appropriate steps to remove such information.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Website. Your continued use of our Website after such changes will constitute your acceptance of the revised Privacy Policy.

We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process serviced on our website.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@rezzrocks.ca.

Thank you for visiting RezzRockz.ca. Your privacy is important to us, and we are committed to protecting your personal information.